The four personas Moving ahead from Part I this post will focus on the personas and how I see them defined. Layer of Expertise Persona Index %-age Brief Description Communication / Vocabulary Jargonist 1% 90%~ Knows definitions terminology. Shallow outer knowledge, junior assistant, or support function personnel Customs / Practices Machinist 10% 9%~ Knows to execute transactions, process. In Training within industry in lean, these are the operators, can do but don’t exactly know why. Context Strategist / Cognist 50% .9%~ Knows the context in which the industry plays, How the market place delivers value to the end customers, Nuances of competition and their relative positions. Connects Protagonist 100% .1%~ Knows and has the connects with key people who are getting things done and has information on future state of th...
The Unlimited Possibilities in business that still remain unexplored, specially focusing on the use of data driven insights in all facets of business, industry